Privacy Policy

What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter. 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, postal address or phone number.

What we use your information for?
Any of the information we collect from you may be used in one of the following ways: 

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To personalise your experience (your information helps us to better respond to your individual needs).
  • To improve customer service (your information helps us to more effectively respond to your requests).
  • To process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product or service requested.  The only other reason your information can be used is to:

  • Administer a contest, promotion, survey or other site feature you have entered.
  • To send periodic emails through our newsletter, that you signed up to.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.  You can also contact us and request your details to be removed from the newsletter via email; admin@thecraftygiraffe.co.uk

How do we protect your information?
We use a trusted third party Website platform provider who uses a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

Cookies
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve the service we provide.

Information to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who may assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Credit/Debit card payments

The Crafty Giraffe Ltd does not store any credit/debit card details on its system. All our payments are accepted via a third party payment provider, www.paypal.com, and the PayPal terms of use are outlined by PayPal on their site. 


Third party links 
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Consent

By using our site, you consent to our Privacy Policy.

Contacting us
If there are any questions regarding this Privacy Policy or our Terms and Conditions you may contact us using the information below: 

  • admin@thecraftygiraffe.co.uk

 

Last modified; 10 August 2015

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